Privacy Policy

Privacy Policy

This Privacy Policy explains how mystflow.com (“the Site”, “we”, “our”, or “us”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

1. Collecting Personal Information

When you interact with our Site, we collect certain information about your device, browsing activity, and purchase details necessary to process your orders and improve our services. In this Privacy Policy, we refer to information that can uniquely identify an individual as “Personal Information.”

Below is an overview of the types of Personal Information we collect and the purposes for which they are used.

Device Information

  • Examples of data collected: browser version, IP address, time zone, cookie data, pages or products viewed, search terms, and how you navigate our Site.

  • Purpose: to ensure the Site displays correctly on your device, analyze usage patterns, and enhance user experience.

  • Source: collected automatically through cookies, log files, web beacons, tags, or pixels.

  • Disclosure: shared with our service provider Shopify for website analytics and optimization.

Order Information

  • Examples of data collected: name, billing and shipping address, payment details (including credit card numbers), email address, and phone number.

  • Purpose: to fulfill your orders, process payments, arrange shipping, issue invoices, confirm orders, and communicate with you. We also use this information to detect and prevent fraudulent transactions and to provide you with relevant updates or promotional offers.

  • Source: collected directly from you.

  • Disclosure: shared with our payment and logistics partners, including Shopify, to fulfill our contractual obligations.

Customer Support Information

  • Examples of data collected: name, email, phone number, date and time of birth (if applicable).

  • Purpose: to provide personalized customer service and support.

  • Source: collected directly from you.

2. Minors

Our Site is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from minors. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us using the information below to request deletion.

3. Sharing Personal Information

We share your Personal Information with trusted third-party service providers to help us deliver our products and services. For example:

  • We use Shopify to power our online store. Learn more about how Shopify uses your data here: https://www.shopify.com/legal/privacy.

  • We may share Personal Information to comply with legal obligations, respond to lawful requests such as subpoenas or warrants, or protect our legal rights.

4. Behavioural Advertising

We may use your Personal Information to deliver targeted advertisements or marketing communications that we believe may be relevant to you. For example:

You can opt out of targeted advertising using the links below:

You can also opt out of several advertising services through the Digital Advertising Alliance’s opt-out portal.

5. Use of Personal Information

We use your Personal Information to:

  • Provide and fulfill our products and services;

  • Process and verify payments;

  • Deliver orders and manage returns;

  • Communicate order status or promotional offers; and

  • Improve and personalize our services.

6. Legal Basis for Processing (GDPR)

If you are a resident of the European Economic Area (EEA), we process your Personal Information under the following legal bases:

  • Your consent;

  • Performance of a contract with you;

  • Compliance with our legal obligations;

  • Protection of vital interests;

  • Legitimate interests that do not override your rights and freedoms.

7. Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this policy, unless you request its deletion. For details on your right to erasure, please see the Your Rights section below.

8. Automated Decision-Making

We do not engage in fully automated decision-making that has legal or significant effects on you.
However, Shopify may use limited automated systems to detect and prevent fraudulent transactions, including:

  • Temporary denylisting of IP addresses or credit cards associated with repeated failed transactions.

9. Sale of Personal Information

In accordance with the California Consumer Privacy Act (CCPA), our Site may share limited Personal Information with third parties for business purposes. You have the right to opt out of such sharing at any time by contacting us.

10. Your Rights

For EEA Residents (GDPR)

You have the right to:

  • Access and obtain a copy of your Personal Information;

  • Request corrections or updates;

  • Request deletion of your data; and

  • Request data portability.

Please contact us using the information below to exercise these rights. Your data may be stored in Ireland and transferred to Canada or the United States for processing, consistent with Shopify’s GDPR compliance documentation.

For California Residents (CCPA)

You have the right to:

  • Request access to your Personal Information (“Right to Know”);

  • Request correction or deletion; and

  • Designate an authorized agent to make such requests on your behalf.

To exercise these rights, please contact us using the details provided below.

11. Cookies

Cookies are small data files placed on your device when you visit our Site. They help us enhance your browsing experience, remember preferences, and understand website usage.
We use various types of cookies, including:

  • Functional cookies for basic website operation;

  • Performance cookies for analytics and site improvement;

  • Advertising cookies for targeted marketing.

You may manage or delete cookies through your browser settings. Please note that disabling cookies may affect website functionality. For more information, visit www.allaboutcookies.org.

12. Do Not Track

Because there is no consistent industry standard for responding to “Do Not Track” signals, our Site does not currently alter its data collection practices when such a signal is detected.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.

14. Bazi Reading Appointments

At Mystflow, we strive to provide meaningful, personalized Bazi readings in a timely and respectful manner.
To ensure fairness to all clients, please notify us at least three (3) business days before your scheduled appointment if you wish to cancel or reschedule. Late cancellations or no-shows (including arrivals more than 15 minutes late) may result in forfeiture of your appointment and are non-refundable.

We understand that unforeseen circumstances may arise. Please reach out to us as soon as possible so we can make the necessary arrangements.

15. Contact Information

For questions, concerns, or to exercise your privacy rights, please contact us at:

Email: support@mystflow.com

Last Updated: October 2025